Shipping policy

SHIPPING POLICY

Domestic Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing may take slightly longer. If there is a significant delay, we will notify you by email or phone.

Shipping & Pickup

For the security of our customers and the protection of high-value jewelry, Rebeca Jewelry INC does not ship orders directly to residential addresses.

All domestic orders are shipped to an authorized UPS Customer Center or UPS Access Point selected during the shipping process. Once your package arrives, UPS will notify you that it is ready for pickup.

Customers must:

* Present a valid government-issued photo ID that matches the name on the order.
* Sign for the package upon pickup.
* Pick up the package within the time period established by UPS.

Orders typically arrive at the selected UPS pickup location within 1–3 business days after shipment.

Shipping Costs

Shipping charges will be calculated and displayed at checkout.

Rebeca Jewelry INC offers FREE shipping on all orders over $150.

Insurance

To protect your purchase, all shipments are fully insured while in transit through our jewelry shipping insurance provider.

Returned or Unclaimed Packages

If a package is returned to Rebeca Jewelry INC because it was not picked up from the UPS location within the allowed time, or due to incorrect customer information, the customer will be responsible for all reshipping costs.

Reshipping fees start at $20.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. Tracking information becomes active within approximately 24 hours.

Customs, Duties & Taxes

Rebeca Jewelry INC is not responsible for customs duties, import taxes, tariffs, or any other fees imposed by local authorities. These charges are the responsibility of the customer.